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Call our head office today on: 01934 808 586
Email us on:   info@dgaframes.co.uk
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Somerset Conservatories, Doors and Windows specialists DGA Frames, answer some frequently asked questions.

Below are a list of our frequently asked questions.

FAQ's

Q. Will the PVCu discolour?

A. No, it contains a UV stabilizer / filter to eliminate the harmful rays of the sun.

Q. How secure are the window locks?

A. They are extremely secure as they have a shoot bolt twin cam locking system which complies with the PVCu security tests BS.PAS24.

Q. How secure are the door locks?

A. We have 3 ranges of doors, all of which have hook locking systems and comply with the PVCu locking system tests BS.PAS24.

Q. How good is your guarantee?

A. Our 10-year guarantee is comprehensive and we take it very seriously, if you have a problem with your installation we will deal with it promptly and efficiently.

Q. Is your guarantee backed by an insurance scheme?

A. Yes. Our guarantee is covered by (IPWFI) which means that if the worst happened and Fortress NW cease trading you still have access to this insurance for the remaining period of your 10-year guarantee.

Q. How do I know that you are as good as you say you are?

A. Every company is only as good as the last job they did, which is why we can invite you to contact any of our most recent installations to obtain testimonials from happy customers who are eager to extol our virtues.

Q. I do not wish to have a high-pressure Salesman call to see me.

A. Rest assured David Goodwin the founder owner, calls to see you; you will be pleasantly surprised at the courteous way you will be treated.

 
 
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Conservatories Somerset
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Unit 2, Becks Business Park
Warne Road
Weston Super Mare
Somerset
BS23 3TJ
Telephone. 01934 808 586

Email. info@dgaframes.co.uk

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